RETURNS
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. You will be responsible for paying for your own shipping costs for returning your item due to change of mind. Shipping costs are non-refundable.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.

REFUNDS (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

SALE ITEMS (if applicable) Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

EXCHANGES (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@vsbees.com.au and send your item to: V’s Bee’s QLD Unit 3 / 90 Spencer Road Nerang QLD 4211